Politique de Confidentialité

Last updated: January 2026

Introduction

United Aid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.

We are registered in England and Wales (Company No. 15125533). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Make a donation
• Sign up for our newsletter
• Contact us through our website
• Volunteer with us

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Payment information (processed securely by Stripe)

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

How We Use Your Information

We use the information we collect to:

• Process your donations and send receipts
• Respond to your inquiries and provide support
• Send you updates about our work and impact (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

Payment Processing

All donations are processed securely through Stripe. We do not store your full credit card details on our servers. Stripe's privacy policy governs the collection and use of your payment information. For more information, please visit Stripe's Privacy Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and processing donations (e.g., Stripe for payments)
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us explicit permission

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Donation records are kept for at least 7 years for tax and audit purposes.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.